Steps of the Ladder of Inference are Take Actions, Adopt Beliefs, Draw Conclusions, Make Assumptions, Add Meanings, Select Data, Observe & Experience
My process involves giving people data, creating meaningful conversations and experience, questioning assumptions, and talking about the conclusions people are drawing based on the ladder of inference. When working through the ladder people cycle and revisit the mental models they hold about possible solutions and action. In our experience when people are challenged to inquire into their actions there is a natural shift from a problem solving to a creative orientation.
